August 22nd, 2017

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Cable Franchise

Owned and operated by Buena Vista, Virginia



Cable Television


The Information Technology (IT) Department handles all complaints for the City’s cable television franchisees and forwards those complaints to the appropriate carrier. In 2005, the IT Department worked to establish an updated Cable Standard Ordinance that all companies must abide by in order to provide cable service for City residents.  

For more information or to file a complaint, contact:


Brian Brown


Click here to email this department